1. How do I choose the right size?
Please review the size guide and garment measurements shown on each product page before ordering. Comparing those measurements with a similar item you already own is usually more reliable than selecting a size based only on what you normally wear.
If you are between sizes, consider the fabric stretch, garment cut, and whether you prefer a closer or more relaxed fit.
2. Are the garments true to size?
Sizing can vary between products because different styles may use different fabrics, waistlines, silhouettes, and levels of stretch.
Please follow the measurements provided on the individual product page rather than assuming that every product will fit in the same way.
3. What should I do if I am between two sizes?
Review the garment measurements and consider how you plan to wear the item.
For fitted tops, skirts, dresses, or trousers, the larger size may provide more room for walking, bending, and rotation. The best choice will depend on the specific product and your preferred fit.
4. Will the clothing allow me to move comfortably during a golf swing?
Our golf apparel is selected with walking, bending, rotation, and everyday movement in mind. However, comfort depends on the garment’s cut, fabric, stretch, and selected size.
Choosing a size that is too close-fitting may reduce freedom of movement, so please review the product information carefully.
5. Do the skirts and dresses include built-in shorts?
Some skirts, skorts, and dresses include built-in shorts, while others may not.
Please check the individual product page for the exact construction and included features before ordering. A feature shown on one item should not be assumed to apply to every similar product.
6. Are the waistbands stretchy?
Waistband construction varies between products. Some skirts, skorts, shorts, and trousers may use elasticated or partially elasticated waistbands, while others have a more structured fit.
Please review the product description and images for the exact details.
7. Are the fabrics breathable?
Many golf garments use lightweight or breathable fabrics, but the exact wearing experience differs by product.
Fabric composition, garment fit, weather, humidity, and layering can all affect how breathable a product feels. Please review the fabric details on the product page before purchasing.
8. Are the clothes suitable for hot weather?
Lightweight tops, skirts, skorts, shorts, and dresses may be suitable for warm-weather play depending on their fabric, construction, coverage, and fit.
For hot conditions, customers may prefer lighter materials, shorter sleeves, and less restrictive silhouettes. Please review the individual product details because not every garment performs the same way in heat.
9. Can I wear the clothing outside the golf course?
Many pieces can transition naturally from the course to lunch, travel, casual gatherings, and everyday activities.
Golf skirts, polo tops, dresses, trousers, and lightweight layers can be paired with casual shoes and accessories for a less athletic appearance. Suitability will depend on the product’s length, fit, fabric, and the setting.
10. Can I wear the clothing at any golf club or course?
Dress codes differ between golf courses, clubs, resorts, and events.
Some venues require collared tops, tailored bottoms, specific skirt lengths, or restrictions on certain fabrics and styles. Please check the dress code of the course or venue before attending.
11. Are the skirts and dresses an appropriate length for golf?
Length varies between products and may appear different depending on the customer’s height, proportions, and selected size.
Please review the listed measurements and product images. Because course dress requirements vary, customers should also confirm the rules of the venue they plan to visit.
12. Are pockets included?
Pocket placement and quantity vary by product.
Some skirts, skorts, dresses, trousers, jackets, and tops include functional pockets, while others may have smaller or decorative pockets. Please check the product description and images for the exact pocket details.
13. Will the actual color look exactly the same as it does online?
We aim to display product colors as accurately as possible. However, slight differences may occur because of screen settings, lighting, photography, fabric texture, and surrounding colors.
Pattern placement may also vary slightly between individual garments. These reasonable differences are not normally considered product defects.
14. How should I care for my golf clothing?
Always follow the care label attached to the garment.
Before washing, close zippers and fastenings, remove detachable accessories where appropriate, and separate light and dark colors. Avoid bleach, harsh cleaning products, and excessive heat unless the care label specifically permits them.
15. Can I return an item that does not fit?
You may request a return or exchange within 30 calendar days after delivery, provided the product meets our return conditions.
For a voluntary size, color, style, or change-of-mind return, the item should remain in good condition and should not be washed, altered, repaired, or worn beyond reasonable fitting.
You may unpack and try on the garment as you would in a physical store to check its size, fit, and appearance.
Please return the original tags, labels, accessories, and included components where practical.
You only need to submit your return request within the 30-day period. After we provide your return confirmation, complete instructions, and designated return address, please hand the package to your carrier within 7 calendar days.
Please contact us before sending a return. The address shown on the original shipping label and our business address are not automatic return addresses.
16. Can I exchange an item for another size or color?
Yes. We offer direct exchanges for another available size, color, or style for eligible items.
Exchange requests should be submitted within 30 calendar days after delivery.
After we receive and inspect the returned item, we will arrange the requested exchange if the replacement is available.
If the replacement costs more, we will confirm the price difference before collecting any additional payment.
If the replacement costs less, we will refund the difference to the original payment method.
If your preferred replacement is unavailable, you can choose another available size, color, or style, another available product with any price difference agreed in advance, or a refund.
We do not substitute another product without your agreement.
17. Who pays the return shipping cost?
For personal-reason returns, including changing your mind, selecting the wrong size, or preferring another color or style, the customer pays the applicable return shipping cost.
For a customer-requested exchange based on personal preference or the customer’s original size, color, or style selection, the customer also pays the applicable replacement shipping cost.
If we sent an incorrect item, size, color, or style, or if the product is defective, materially different from its description, or damaged in transit, we cover the necessary return and replacement shipping costs.
We do not currently issue prepaid return labels as our standard return method.
For a return caused by our error, a confirmed defect, or transit damage, we will agree on a reasonable shipping method and reimburse the necessary return postage against appropriate proof of payment.
If paying return postage upfront would prevent you from returning the goods, please contact us so that we can arrange an appropriate solution.
Original outbound shipping charges are not refunded for ordinary personal-reason returns unless applicable statutory withdrawal rights require reimbursement.
We do not charge fixed restocking, inspection, or cleaning fees.
18. What should I do if my item arrives damaged or incorrect?
If your item arrives damaged, defective, materially different from its description, incorrect, or incomplete, please contact us as soon as possible.
Reporting visible transit damage or missing package contents within 48 hours of delivery helps us preserve carrier and fulfillment evidence. This is a recommended reporting period and does not remove your rights if you contact us later.
Please provide your order number, a brief description of the issue, and photographs of the affected item, packaging, or shipping label where available.
An unboxing video is not required.
Please retain the affected item and relevant packaging while we review the issue.
For a confirmed problem, we will provide the appropriate replacement, exchange, or refund and cover the applicable shipping costs where the issue is our responsibility.
19. Can I cancel or change my order after placing it?
Cancellation, address correction, and product-change requests should be submitted as soon as possible.
Contacting us within 12 hours after placing your order improves the opportunity to stop or modify the order, but the 12-hour period is not a guaranteed cancellation or modification window.
You can still submit a request after 12 hours. Whether we can complete the requested change or cancellation depends on the actual processing status of the order when we receive your request.
If the order has not entered processing, we can cancel the applicable order or item.
If the order has entered verification, picking, packing, or another fulfillment stage, we will check whether processing can still be stopped.
If the order has already been packed but has not yet been handed to the carrier, we will make a reasonable effort to stop the shipment.
Once an order has been handed to DHL or FedEx, it can no longer be canceled through our ordinary pre-dispatch cancellation process.
After delivery, you can request an eligible return under our Return & Exchange Policy.
20. How long does order processing take?
Most orders are processed within 1–2 business days after payment has been successfully confirmed.
Processing may include payment verification, address review, inventory confirmation, size and color checks, product preparation, packaging, and transfer to the shipping carrier.
Processing time is separate from estimated delivery time.
21. How long will delivery take?
Estimated Standard Shipping transit times are:
Contiguous United States: 1–5 business days
Supported European destinations: 2–5 business days
These estimates begin after processing and after DHL or FedEx accepts the package.
Our order-processing period is 1–2 business days and is separate from transportation time.
Delivery timeframes are estimates unless a specific guaranteed delivery service is expressly offered during checkout.
Customs clearance, destination holidays, severe weather, carrier network disruptions, and other transportation-related circumstances can affect delivery.
Expedited Shipping is also available for eligible destinations. The available expedited service and estimated delivery timeframe are displayed during checkout.
22. Do you offer free shipping?
Yes. Eligible orders qualify for Free Standard Shipping at the following thresholds:
United States: Orders of $160 or more
Supported European destinations: Orders of $240 or more
The qualifying amount is calculated using the merchandise subtotal after merchandise discounts have been applied.
Taxes, shipping charges, customs duties, import fees, and other non-merchandise charges do not count toward the Free Standard Shipping threshold.
Our normal Standard Shipping charge is $3 per eligible order.
Free Standard Shipping applies only to Standard Shipping.
Expedited Shipping costs $7.99 per eligible order.
If your order qualifies for Free Standard Shipping and you choose Expedited Shipping, the $7.99 Expedited Shipping charge still applies.
23. Will I need to pay customs duties or import taxes?
Orders delivered within the United States do not incur import duties or customs clearance fees.
All orders to supported European destinations are shipped from the United States and are subject to import procedures.
Taxes collected by us are included in the checkout total and shown in your order details.
Import duties, customs clearance charges, carrier import-handling fees, and import VAT that has not already been collected at checkout are not included in our shipping charge or checkout total.
These charges are paid by the recipient directly to the relevant customs authority or carrier.
Free Standard Shipping does not include import duties, customs clearance charges, carrier import-handling fees, or import VAT that was not collected at checkout.
If you have questions about an import charge, please contact us before refusing the shipment.
24. How can I track my order?
After your order ships, we will send a shipping confirmation email containing the available tracking number or tracking link.
Tracking can take 24–48 hours after DHL or FedEx receives the package to display its first update.
During this period, the tracking page may show “label created,” “pre-shipment,” or limited movement.
You can track your order through our Order Tracking page or through the official DHL or FedEx tracking service using the tracking number provided.
Orders containing multiple items may be divided into separate packages and may have more than one tracking number.
One package showing as delivered does not mean that every package in a split shipment has arrived.
25. What should I do if tracking says delivered but I cannot find the package?
First check entrances, porches, garages, mailrooms, parcel lockers, safe locations, and any area where the carrier may have left the package.
Ask household members, nearby neighbors, building management, or reception where appropriate.
You should also review any available carrier notice or delivery photograph.
If the package still cannot be located, please contact us.
A carrier tracking status showing “delivered” does not automatically close your delivery claim.
We will begin reviewing the issue within 1 business day and request available delivery evidence.
If we cannot establish correct delivery within 7 business days of investigation, we will offer the applicable replacement or refund.
If available evidence establishes that the package was correctly delivered and was subsequently lost or stolen after delivery, we will explain our findings and provide available carrier records to assist you.
26. When will I receive my refund?
For refunds that require returned goods to be received and inspected, we inspect the returned goods within 1–2 business days after receipt.
Once a refund is confirmed, we initiate it within 1–3 business days.
For an eligible return without an unresolved condition issue, we complete inspection and initiate the refund no later than 7 calendar days after receiving the returned goods, unless applicable law requires an earlier refund.
Refunds are issued to the original payment method.
After we initiate the refund, the time required for the funds to appear in your account depends on your bank, card issuer, or payment provider and is separate from our refund-processing time.
We do not charge an additional refund-handling fee.
27. How can I contact customer service?
For questions about products, sizing, orders, delivery, cancellations, returns, exchanges, or refunds, contact us using the following information:
Email: info@Aveltee.com
Phone: +1 (620) 581-7250
Business Hours: Monday–Friday: 9:00 AM–5:00 PM Central Time (CT),Closed on weekends and public holidays.
Business Address: 115 E Sparks St, Galena, KS 66739-1140, USA
Please include your order number and a clear description of your question so that we can assist you more efficiently.