About These Terms

Aveltee is operated by Aveltee LLC (“we,” “us,” or “our”).

These Terms of Service (“Terms”) govern your access to and use of Aveltee.com, including browsing our website, creating an account, placing an order, purchasing products, submitting product reviews, and using the services and features available through our website.

By accessing our website, creating an account, or placing an order, you agree to these Terms and the policies that apply to your transaction.

If you do not agree with these Terms, please do not place an order or use website features that require your agreement.

These Terms apply to purchases made directly through Aveltee.com.

1. About Aveltee

Aveltee is a U.S.-based online retailer specializing in women’s golf apparel and is operated by Aveltee LLC.

We purchase and hold our own inventory and fulfill orders through a combination of:

• Self-fulfillment; and
• Third-party fulfillment warehouses located in the United States.

All orders are dispatched from the United States.

We remain responsible for customer-facing:

• Order processing.
• Shipping support.
• Returns.
• Exchanges.
• Refunds.
• Cancellations.
• Complaints.
• Other obligations relating to purchases made directly through Aveltee.com.

This remains the case when an order is dispatched by one of our fulfillment partners.

Our company and contact information appears at the end of these Terms.

2. Eligibility and Minors

Our website is intended for a general adult audience and is not directed to children.

You can browse our website and purchase products without creating an account.

If you have not reached the age at which you can independently enter into a legally binding contract in your place of residence, please use the website and make purchases only with the involvement and consent of a parent or legal guardian.

We do not routinely request birth dates or identity documents during ordinary account registration or checkout.

For information about how we handle personal information relating to children, please review our Privacy Policy.

3. Guest Checkout and Customer Accounts

Creating an account is optional.

You can place an order as a guest.

An account can be used to:

• View available order information.
• View order history.
• Manage saved account details.
• Manage saved addresses.
• Access tracking information.
• Access available after-sales information.
• Use other account features offered through the website.

When creating or using an account, please provide accurate and current information and keep your login credentials secure.

We can review, restrict, suspend, or close an account where there is evidence of:

• Fraud.
• Unauthorized transactions.
• Materially false or misleading account information.
• Unauthorized access to another person’s account.
• Abuse of promotions or website features.
• Serious or repeated violations of these Terms.
• Activity creating a material risk to payment security, customers, inventory, or normal website operations.

We do not make our own final material order-rejection or account-restriction decisions solely through automated processing.

Relevant decisions receive human review.

If you believe an account restriction was applied incorrectly, please contact us at info@Aveltee.com.

4. Products and Product Information

We sell new women’s golf apparel.

We work to provide accurate information about:

• Product descriptions.
• Photographs.
• Available sizes.
• Colors.
• Styles.
• Prices.
• Availability.
• Material product details.

Product colors and appearance can vary slightly because of:

• Screen settings.
• Device displays.
• Lighting.
• Normal product variation.

This does not limit your rights where goods are:

• Defective.
• Incorrectly supplied.
• Materially different from their description.

Product availability can change.

Displaying an item on Aveltee.com does not guarantee that inventory will remain available until your order is accepted and processed.

We do not currently offer:

• Digital products.
• Paid memberships.
• Prepaid gift cards.
• Made-to-order products.
• Pre-order products.

Our newsletter subscription is a marketing subscription and does not involve a paid recurring product or service.

If our product or service offering changes in the future, additional terms that materially affect a purchase will be disclosed before the relevant transaction is completed.

5. Prices and Currency

Product prices are displayed on Aveltee.com before purchase.

Our website can display prices in another supported currency through currency-conversion functionality.

Before you submit payment, checkout displays the applicable:

• Merchandise amount.
• Promotional discounts.
• Shipping charges.
• Taxes collected by us.
• Final amount payable to us.

Where checkout displays another currency, the amount and currency shown before you submit payment apply to that transaction.

We do not add undisclosed product charges after an order has been placed.

6. Taxes, Import Duties, and Customs Charges

United States

For orders delivered within the United States, applicable sales tax collected by us is included in the checkout total and identified in the order details.

Orders delivered within the United States do not incur import duties or customs clearance fees.

European Destinations

For supported European destinations, taxes collected by us are included in the checkout total and shown in the order details.

Because all European orders ship from the United States, these orders are subject to import procedures.

The following are not included in our shipping charge or checkout total when they are assessed separately during import:

• Import duties.
• Customs clearance charges.
• Carrier import-handling fees.
• Import VAT that was not already collected at checkout.

These amounts are paid by the recipient directly to the relevant:

• Customs authority.
• Carrier.
• Other collecting authority.

We provide the shipping documentation necessary for dispatch.

Please respond to reasonable carrier or customs requests for recipient information and import payment so that customs clearance can proceed.

If you have questions about an import charge, please contact us at info@Aveltee.com before refusing the shipment.

For complete information, please review our Shipping Policy.

7. Payment

Payment is collected when you place an order.

The payment methods available for your order are displayed during checkout.

Payment authorization, authentication, fraud prevention, and transaction processing are handled with the assistance of payment and authentication service providers.

We receive limited transaction information necessary to:

• Manage orders.
• Process refunds.
• Perform security checks.
• Handle payment disputes.

This information includes:

• Payment status.
• Transaction identifiers.
• Payment-method information.
• Card brand.
• Last four digits of a payment card where provided to us.

We do not store full payment card numbers, CVV/CVC security codes, or full financial account credentials.

Please do not send:

• Full card numbers.
• CVV/CVC codes.
• Passwords.
• Full banking credentials.

through email, contact forms, product reviews, or other customer-service channels.

For more information, please review our Privacy Policy.

8. Order Confirmation and Acceptance

After you successfully place an order, we send an order confirmation to the email address provided during checkout.

The order confirmation indicates that we have accepted your order, subject to the limited:

• Verification.
• Correction.
• Payment-risk.
• Legal.
• Cancellation.
• Fulfillment.

circumstances described in these Terms and our other applicable policies.

Please review your order confirmation promptly.

If you identify an error, please contact us at info@Aveltee.com as soon as possible.

9. Order Review and Verification

Before an order enters fulfillment, we can perform reasonable checks needed to process the transaction.

These checks include:

• Inventory availability.
• Delivery-address completeness.
• Payment authorization.
• Duplicate or unusually repetitive orders.
• Material inconsistencies in order information.
• Suspected unauthorized payment activity.
• Other reasonable indicators of transaction or fraud risk.

If additional information is reasonably necessary to complete your order, we can contact you before shipment.

If an order cannot be completed after reasonable review, we can suspend or cancel the affected order or item and process the appropriate refund.

We do not use a fully automated process to make our own final material order-rejection decisions.

10. Pricing Errors, Inventory Problems, and Order Errors

If we identify an obvious:

• Pricing error.
• System error.
• Inventory problem.
• Promotional configuration error.
• Shipping calculation error.
• Other material technical error.

before fulfillment, we will review the affected order.

For an obvious pricing error, we can contact you and provide the option to:

• Continue at the correct price; or
• Cancel the affected item or order.

We will not automatically charge the corrected higher amount without your agreement.

If an item becomes unavailable after your order is accepted, we will explain the available options.

You can choose:

• An available alternative.
• To wait for restocking after receiving an estimated timeframe.
• Cancellation of the affected item and the applicable refund.

We do not substitute a materially different product without your agreement.

If an order cannot lawfully or safely be completed because of confirmed fraud, payment-security concerns, legal restrictions, sanctions, or another issue that prevents completion of the transaction, we can cancel the affected transaction and process any refund due.

11. Purchase Quantities and Resale

Our website primarily serves individual consumers.

We do not impose a fixed quantity limit on ordinary personal purchases.

We can review an order when its quantity or ordering pattern is materially outside normal personal purchasing behavior, including:

• Unusually large quantities.
• Repeated bulk orders.
• Automated purchasing activity.
• Clear indications of unauthorized commercial redistribution.
• Activity creating a material payment, fraud, or inventory risk.

Ordinary personal purchases, gifts, and reasonable repeat purchases are not prohibited.

Wholesale or commercial resale arrangements require a separate agreement and are not automatically created through ordinary website checkout.

12. Shipping Destinations

We currently ship to eligible addresses within the contiguous United States and to supported European destinations.

Supported European destinations currently include:

• Austria.
• Belgium.
• Czechia.
• Denmark.
• Estonia.
• Finland.
• France.
• Germany.
• Greece.
• Hungary.
• Ireland.
• Italy.
• Lithuania.
• The Netherlands.
• Norway.
• Poland.
• Portugal.
• Romania.
• Spain.
• Sweden.

We do not currently ship to:

• Alaska.
• Hawaii.
• U.S. territories.
• U.S. outlying islands.
• The United Kingdom.
• Canada.
• Australia.
• Other destinations not expressly included in our supported shipping coverage.

We do not deliver to:

• P.O. boxes.
• APO addresses.
• FPO addresses.
• DPO addresses.

Remote areas and offshore islands outside our supported carrier routes are also excluded.

If an order is accepted for an unsupported address, we will contact you, cancel the affected order, and issue a full refund to the original payment method within the period stated in our Shipping Policy.

Please review our Shipping Policy for the current delivery coverage.

13. Shipping Origin and Fulfillment

All orders ship from the United States.

Orders are dispatched from:

• Our own inventory; or
• A third-party fulfillment partner’s warehouse located in the United States.

We determine the dispatch location according to inventory availability and delivery requirements.

An order containing multiple products can be divided into separate shipments.

Where an order is split:

• We provide tracking information for each package.
• We do not charge an additional shipping fee solely because we divided the order into multiple shipments.

14. Order Processing

Orders are processed and handed to the carrier within 1–2 business days after payment confirmation.

Our processing days are Monday through Friday, excluding weekends and company-observed holidays identified in our Shipping Policy.

Processing includes:

• Order checks.
• Picking.
• Packing.
• Handing the package to the carrier.

Creating a shipping label does not, by itself, mean the package has been handed to the carrier.

Processing time is separate from transportation time.

Selecting Expedited Shipping does not shorten the 1–2 business day processing period.

15. Shipping Methods, Charges, and Free Shipping

We use DHL and FedEx for delivery.

Available shipping options for your destination are displayed during checkout.

Standard Shipping

Our current Standard Shipping charge is:

USD $3.00 per order

for eligible destinations.

Free Standard Shipping

Free Standard Shipping is available when the qualifying merchandise subtotal after merchandise discounts reaches:

Eligible U.S. orders: USD $160

Eligible European orders: USD $240

Taxes and all shipping charges are excluded from the qualifying subtotal.

Where a displayed merchandise price contains a tax component, the tax component does not count toward the Free Standard Shipping threshold.

Expedited Shipping

Expedited Shipping costs:

USD $7.99 per order

for eligible destinations.

Standard Shipping and Expedited Shipping are alternative shipping options.

If Expedited Shipping is selected, the USD $7.99 Expedited Shipping charge applies instead of the normal USD $3.00 Standard Shipping charge.

Free Standard Shipping does not waive the Expedited Shipping charge.

An order that qualifies for Free Standard Shipping therefore still incurs USD $7.99 when you voluntarily select Expedited Shipping.

For current shipping charges, Free Standard Shipping thresholds, and carrier information, please review our Shipping Policy.

16. Delivery Estimates

Transportation time begins when DHL or FedEx receives the package.

It does not include our 1–2 business day processing period.

Our current estimated Standard Shipping transit times are:

Contiguous United States: 1–5 business days

Eligible European destinations: 2–5 business days

Delivery timeframes are estimates unless a specific guaranteed delivery service is expressly offered during checkout.

Carrier acceptance cutoffs, destination holidays, customs clearance, severe weather, transportation disruptions, and carrier-network circumstances can affect delivery.

The estimated timeframe displayed for your selected shipping option during checkout applies to your order.

Please review our Shipping Policy for complete delivery information.

17. Shipping Confirmation and Tracking

After your order is dispatched, we send shipping confirmation and tracking information to the email address associated with your order.

The first tracking update can take 24–48 hours to appear after carrier handover.

You can track your order through:

• Our Order Tracking page.
• DHL’s official tracking service.
• FedEx’s official tracking service.

using the tracking number provided.

For split shipments, separate tracking information is provided for each package.

One package showing as delivered does not mean that every package in a split shipment has arrived.

18. Delivery Address Changes

Please check your delivery address carefully before placing an order.

If you need to correct your address, please contact info@Aveltee.com promptly with:

• Your order number.
• The corrected delivery information.

We can update an address while the order remains available for modification before carrier handover.

The order-processing period is not a guaranteed address-change window.

After carrier handover, address redirection depends on the carrier’s available services.

If the carrier charges for an available address change, we will explain the charge before you decide whether to proceed.

If the requested address change creates a payment-verification problem or moves the delivery to an unsupported destination, we will explain whether cancellation and a new order are necessary.

19. Delays Before Dispatch

If we cannot hand your order to the carrier within our stated processing period, we will contact you and explain the delay.

We will provide:

• The reason for the delay.
• A revised estimated dispatch date.
• The option to accept the revised date or cancel the affected order for a refund.

If you do not agree to wait, we will cancel the affected order and refund the applicable payment to the original payment method.

For a fully canceled order, the refund includes any shipping charge paid to us.

20. Delayed or Missing Shipments

Please contact us if:

• Tracking has not updated for the period specified in our Shipping Policy; or
• Your package has passed its estimated delivery window.

We will investigate with:

• DHL.
• FedEx.
• The relevant fulfillment partner.

and provide updates while the investigation remains open.

If a package is confirmed lost, or the investigation cannot establish its location and provide a reasonable delivery estimate within the period stated in our Shipping Policy, we will offer the applicable:

• Replacement; or
• Refund.

You do not need to wait for the carrier to complete or pay a claim before we provide the agreed resolution.

21. Tracking Shows Delivered but the Package Is Missing

If tracking shows that your package was delivered but you cannot locate it, please check:

• The delivery location.
• Household members.
• Reception area.
• Mailroom.
• Package locker.
• Delivery photograph.
• Carrier notice.

If the package remains missing, contact us.

We will investigate the delivery.

A “delivered” tracking scan alone does not automatically close your claim.

Please review our Shipping Policy for the complete investigation and resolution procedure.

22. Damaged, Missing, or Incorrect Items

If your package:

• Arrives damaged.
• Appears to have been opened or tampered with.
• Contains damaged apparel.
• Contains an incorrect product.
• Contains the wrong size, color, or style because of our fulfillment error.
• Is missing an item.

please contact info@Aveltee.com.

Reporting visible delivery damage or missing contents within 48 hours helps preserve carrier evidence.

This is a recommended reporting period and does not remove your rights if you contact us later.

We can request reasonable information such as:

• Order number.
• Description of the issue.
• Photographs of the affected product.
• Packaging photographs.
• Shipping-label photographs.

An unboxing video is not required.

For a confirmed problem, we provide the appropriate:

• Replacement.
• Exchange.
• Refund.

according to our Shipping Policy and Return & Exchange Policy.

23. Undeliverable, Refused, or Returned Packages

A package can be returned because of:

• An incomplete address.
• An incorrect address.
• Unsuccessful delivery attempts.
• Failure to collect the shipment.
• Refusal of delivery.
• Unresolved customs requirements.

If the problem results from our error or a carrier failure, we cover the applicable cost of the agreed replacement or redelivery.

If the problem results from:

• An incorrect address provided during checkout.
• Failure to collect the shipment.
• Refusal of delivery.
• Failure to complete required import procedures after proper notice.

we will explain any documented return or redelivery charge before arranging the next step.

We do not impose punitive handling fees.

Refusing a package does not automatically communicate a cancellation request.

Please contact us so we can record your instructions and explain the available refund or redelivery procedure.

24. Promotions and Discounts

Our current promotional benefits are limited to:

Newsletter Subscription Discount

After subscribing to our newsletter, you can enjoy 10% off your next eligible order.

The benefit applies once to the first qualifying order associated with the eligible subscription after subscribing.

Free Standard Shipping — United States

Eligible U.S. orders qualify for Free Standard Shipping when the merchandise subtotal after discounts reaches:

USD $160

Free Standard Shipping — Supported European Destinations

Eligible European orders qualify for Free Standard Shipping when the merchandise subtotal after discounts reaches:

USD $240

Expedited Shipping

Expedited Shipping costs USD $7.99 and remains payable when you voluntarily select it, even when your order qualifies for Free Standard Shipping.

The newsletter 10% discount and Free Standard Shipping can apply to the same order when the merchandise subtotal after the 10% discount still reaches the applicable Free Standard Shipping threshold.

The newsletter discount does not apply to:

• Shipping charges.
• Taxes.
• VAT.
• Import duties.
• Customs fees.
• Carrier import-handling charges.
• Other non-merchandise amounts.

For complete conditions, please review our Promotional Terms.

25. Cancellation Before Dispatch

If you want to cancel an order, contact us at info@Aveltee.com with your order number as soon as possible.

Contacting us within 12 hours after ordering improves the opportunity to stop processing, but the 12-hour period is not a guaranteed cancellation window.

Whether cancellation can be completed depends on the actual order status.

We distinguish between orders that:

• Have not entered processing.
• Are being processed.
• Have been packed.
• Have already been dispatched.

If we can stop the order before dispatch, we will cancel the affected goods and process the applicable refund.

For a fully canceled order, the refund includes the delivery charge paid.

If dispatch can no longer be stopped, we will explain the applicable return procedure.

If we confirm that we cannot fulfill an order, we will notify you within 1 business day after confirming the problem.

If you choose cancellation or no agreed alternative is available, we initiate the refund within 1–2 business days after confirming cancellation.

Please review our Cancellation Policy for the complete procedure.

26. Our 30-Day Voluntary Return Policy

We provide a 30-day voluntary return service for eligible women’s golf apparel delivered to destinations we serve.

You can request an eligible return because:

• You changed your mind.
• You selected the wrong size.
• You prefer another color.
• You prefer another style.

The 30-day period begins on the day after you or your designated recipient, other than the carrier, receives the goods.

If items from the same order arrive separately, the period begins on the day after the final item in that order is received.

You only need to submit your return request within the 30-day period.

The returned goods do not need to arrive at our designated return location within those 30 days.

After receiving our:

• Return confirmation.
• Complete return instructions.
• Designated return address.

please hand the package to your carrier within 7 calendar days.

Our voluntary return service supplements your statutory rights and does not replace or limit them.

27. How to Request a Return or Exchange

To request a return or exchange, contact:

info@Aveltee.com

Please provide:

• Your order number.
• The item or items you want to return or exchange.
• Your contact email.
• Whether you prefer a refund or exchange.

For ordinary:

• Change-of-mind.
• Size.
• Color.
• Style.

returns, photographs or videos are not required.

For a reported product problem, we request only information reasonably necessary to understand and resolve the issue.

Please review our Return & Exchange Policy for complete procedures.

28. Return Confirmation and Designated Return Address

Please contact us and obtain return confirmation before sending goods back under our voluntary return policy.

We will provide:

• The designated return address.
• Return instructions.
• Relevant shipping instructions.

Do not send returned goods to the address shown on the original shipping label.

Our business address, original shipping-label address, fulfillment warehouse, or another address is not automatically a return destination.

Please send returned goods only to the address we specifically designate for your return.

Sending goods to an unconfirmed address can prevent us from locating, receiving, or processing the return.

Our return-confirmation procedure does not make a valid statutory withdrawal subject to our approval and does not limit rights relating to defective or incorrectly supplied goods.

29. Condition of Items Returned for Personal Reasons

For an ordinary voluntary return, we accept eligible apparel that remains in good condition and has not been:

• Washed.
• Dyed.
• Altered.
• Repaired.
• Worn beyond reasonable fitting.

You can unpack and try on clothing as you would in a physical store to check:

• Size.
• Fit.
• Appearance.
• Comfort.

Please return:

• Original tags.
• Labels.
• Included accessories.

where available.

Missing outer shipping packaging does not automatically disqualify a return.

Items that have been:

• Worn beyond reasonable fitting.
• Washed.
• Dyed.
• Altered.
• Damaged through misuse.
• Returned with stains.
• Returned with strong odors.
• Returned with other material signs of use.

do not qualify for our voluntary change-of-mind return service.

These conditions do not remove rights relating to:

• Defective goods.
• Incorrect goods.
• Statutory withdrawal.

30. Return and Exchange Shipping Costs

For a voluntary return because of:

• Change of mind.
• Style preference.
• Color preference.
• A size selected by the customer.

the customer pays the applicable return shipping cost.

For a customer-requested exchange resulting from personal preference or selection, the customer also pays the applicable replacement shipping cost.

If:

• We sent the wrong item.
• We sent the wrong size, color, or style.
• The product is defective.
• The product is materially different from its description.
• The product was damaged in transit.

we pay the necessary return cost when a return is needed and the applicable replacement or exchange shipping cost.

We do not currently issue prepaid return labels as our standard return method.

For a return caused by our error, a confirmed defect, or transit damage, we will agree on a reasonable return method and reimburse the necessary return postage against appropriate proof of payment.

If paying return postage upfront would prevent you from returning the goods, please contact us so we can arrange another appropriate solution.

We do not charge:

• Restocking fees.
• Fixed inspection fees.
• Fixed cleaning fees.

31. Exchanges

We offer direct exchanges for another available:

• Size.
• Color.
• Style.

after receiving and inspecting the returned item.

If the replacement costs more, we will confirm the price difference before collecting additional payment.

If the replacement costs less, we refund the difference to the original payment method.

If a direct exchange cannot be completed, we will explain the option of:

• A refund; followed by
• A new purchase.

If your preferred replacement is unavailable, you can choose:

• Another available option.
• To wait for restocking after receiving an estimated timeframe.
• A refund.

We do not substitute a different product or require you to wait indefinitely without your agreement.

32. Refund Processing

We inspect returned goods within 1–2 business days after receipt.

Once a refund is confirmed, we initiate it within 1–3 business days.

For an eligible return without an unresolved condition issue, we complete inspection and initiate the refund no later than 7 calendar days after receiving the goods, unless applicable law requires earlier action.

We notify you when the refund has been initiated.

The time required for the refund to appear in your account after initiation depends on your bank or payment provider.

Refunds are made to the original payment method.

We do not require you to accept:

• Store credit.
• Coupons.
• Gift cards.

instead of an eligible refund.

If an original-method refund fails, we first investigate through the applicable payment channel.

If that payment method cannot receive the refund, we will contact you to agree on an alternative method permitted by the payment provider and applicable law.

We do not charge an additional refund-handling fee.

33. Original Delivery Charges

For an ordinary voluntary return because of:

• Change of mind.
• Size.
• Color.
• Style preference.

the original delivery charge is not refunded unless statutory withdrawal rights require reimbursement.

For an eligible statutory withdrawal from an entire order, we refund the applicable standard outbound delivery amount.

Our current:

Standard Shipping: USD $3.00Expedited Shipping: USD $7.99

If paid Standard Shipping of USD $3.00 was available and you voluntarily selected Expedited Shipping for USD $7.99, statutory reimbursement of delivery charges is limited to the applicable USD $3.00 Standard Shipping amount.

The additional USD $4.99 paid for Expedited Shipping is excluded.

If your order qualified for Free Standard Shipping and you selected Expedited Shipping, no Standard Shipping charge was paid, so the USD $7.99 Expedited Shipping charge is excluded from an ordinary statutory withdrawal reimbursement.

Where an entire order is refunded because of our:

• Fulfillment error.
• Confirmed transit loss.
• Defective goods.

shipping reimbursement is handled according to our Return & Exchange Policy and Refund Policy.

34. European Withdrawal Rights

Consumers in the European Union have a statutory right to withdraw from an eligible online purchase within 14 calendar days, without giving a reason.

The period begins on the day after you or your designated recipient physically receives the goods.

For multiple goods ordered together and delivered separately, the period begins after receipt of the final item.

We also provide the withdrawal arrangements described in our Return & Exchange Policy to customers in Norway without limiting stronger rights available under local law.

Our voluntary 30-day return service is additional to these protections.

To exercise a statutory withdrawal right, send us a clear statement before the withdrawal period expires.

A valid statutory withdrawal does not depend on our approval.

After notifying us of withdrawal, please send the goods back within 14 calendar days.

Contact us promptly for the correct return address and instructions.

This statutory 14-day return period is separate from the 7-calendar-day dispatch period applying to returns under our voluntary return service.

For complete information, please review our Return & Exchange Policy.

35. Faulty or Non-Conforming Goods

Our 30-day voluntary return service does not shorten legal rights relating to goods that are:

• Defective.
• Incorrectly supplied.
• Damaged.
• Materially different from their description.
• Otherwise non-conforming under applicable consumer law.

EU consumers retain the applicable statutory protections for non-conforming goods.

We do not offer a separate commercial warranty that replaces statutory consumer rights.

36. Refunds Without a Return

Where returning goods serves no reasonable purpose, we can agree to provide a refund or replacement without requiring a return.

Examples include:

• Confirmed non-delivery.
• Severely damaged goods.
• Situations where return transportation is disproportionate to the value or condition of the product.

We will expressly tell you when a return is not required.

Please retain the affected goods and relevant packaging until we confirm whether a return is necessary.

A refund without a return is assessed individually and is not an automatic option for every request.

37. Product Reviews and Customer Content

Where review functionality is available, you can submit a product review and photographs relating to your product or shopping experience.

Please do not include:

• Delivery addresses.
• Complete payment information.
• Login credentials.
• Identification documents.
• Other private or sensitive information.

By submitting content for publication, you confirm that:

• You have the right to provide it.
• It does not unlawfully infringe another person’s intellectual property, privacy, publicity, or other rights.

You grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, format, and display submitted review content as reasonably necessary to operate the website and present customer feedback.

We can moderate submissions to address:

• Spam.
• Fraud.
• Unlawful material.
• Infringement.
• Content unrelated to the relevant shopping experience.

Submitting a review or photograph does not automatically authorize us to use your identifiable photograph or testimonial in paid advertising.

We obtain separate permission before doing so.

38. Intellectual Property

The website and content owned by us, including:

• Text.
• Graphics.
• Logos.
• Photographs.
• Layout.
• Other original materials.

are protected by applicable intellectual property laws.

You can use Aveltee.com for ordinary personal shopping and informational purposes.

You may not unlawfully:

• Copy.
• Reproduce.
• Distribute.
• Commercially exploit.
• Interfere with.
• Misuse.

our website or content in a way that infringes intellectual property rights, compromises security, or materially disrupts website operations.

Nothing in these Terms transfers ownership of our intellectual property to you.

39. Prohibited Use

You may not use Aveltee.com for:

• Fraud.
• Unauthorized transactions.
• Unlawful access.
• Malicious activity.
• Conduct materially interfering with normal website operations.

You may not:

• Provide materially false information to obtain products, refunds, discounts, or other benefits.
• Access another person’s account without authorization.
• Introduce malicious software.
• Circumvent website-security measures.
• Use automated systems to materially disrupt inventory or website operations.
• Infringe another person’s rights.
• Knowingly exploit obvious promotional, pricing, or technical errors.
• Use the website for conduct prohibited by applicable law.

We can take reasonable action to protect customers, payment security, inventory, our website, and our legal obligations when prohibited activity is identified.

40. Privacy

Aveltee LLC operates Aveltee.com and is responsible for the personal information we process as described in our Privacy Policy.

Creating an account is optional.

You can purchase as a guest.

We process personal information for purposes including:

• Operating our website.
• Processing orders.
• Processing payments.
• Arranging delivery.
• Providing tracking.
• Managing returns and exchanges.
• Processing refunds.
• Responding to customers.
• Preventing fraud.
• Maintaining required records.

Optional marketing, analytics, and advertising processing is not a condition of purchasing products.

We do not store full payment card numbers, CVV/CVC codes, or full financial account credentials.

For complete information, please review our Privacy Policy.

41. Cookies and Similar Technologies

We use Necessary Cookies and related technologies to support:

• Shopping sessions.
• Shopping carts.
• Account access.
• Checkout.
• Security.
• Storage of privacy preferences.

Optional:

• Functional.
• Analytics.
• Performance.
• Advertisement.

categories are controlled through our CookieYes preference panel.

Before you make a choice, only Necessary Cookies are active.

Non-essential cookies and tracking technologies remain disabled until you consent to the relevant category.

Our cookie banner allows you to:

• Accept all non-essential categories.
• Reject all non-essential categories.
• Customize individual preferences.

Closing the banner, scrolling, continuing to browse, or leaving the banner unanswered does not constitute consent to non-essential cookies.

You do not need to accept optional advertising, analytics, performance, or functional cookies to place an order.

Our cookie preference is currently stored for 180 days, unless you clear the relevant cookie earlier or use another browser or device.

You can reopen the cookie settings at any time.

Cookie consent and email-marketing consent are separate choices.

Please review our Cookie Policy for complete information.

42. Marketing Communications

Providing an email address during checkout does not automatically subscribe you to promotional emails.

Promotional emails are sent to customers who choose to subscribe.

Our current newsletter offer provides eligible subscribers with:

10% off the next eligible order after subscribing.

You can unsubscribe through:

• The unsubscribe option included in promotional emails; or
• info@Aveltee.com.

Unsubscribing from promotional emails does not stop necessary communications relating to:

• Existing orders.
• Payments.
• Shipping.
• Delivery.
• Returns.
• Refunds.
• Account security.
• Customer-service requests.

Please review our Privacy Policy and Promotional Terms for more information.

43. Third-Party Services and External Websites

Our website uses external service providers to support functions including:

• Hosting.
• Payment processing.
• Authentication.
• Fulfillment.
• Delivery.
• Tracking.
• Communications.
• Cookie preference management.
• Analytics.
• Advertising.

Our current website and operational environment includes services such as:

• WordPress.
• Hostinger.
• CookieYes.
• DHL.
• FedEx.
• Advertising and analytics providers described in our Privacy Policy and Cookie Policy.

Our website can also contain links to external websites or services.

Where an independent provider collects or processes information through its own website or service, its own terms and privacy notice apply to that activity.

Use of an external service provider does not remove obligations that applicable consumer law or our customer-facing policies place on us as the seller.

44. Website Availability

We work to maintain an accurate, secure, and available website.

Temporary interruptions can occur because of:

• Maintenance.
• Technical problems.
• Security incidents.
• Communications failures.
• Circumstances outside our reasonable control.

We can maintain, repair, update, or modify website functions when reasonably necessary.

Temporary website unavailability does not remove rights arising from an existing:

• Accepted order.
• Payment.
• Delivery.
• Return.
• Refund.
• Other consumer transaction.

45. Complaints and Review of Decisions

If you disagree with an:

• Order decision.
• Delivery decision.
• Return decision.
• Exchange decision.
• Refund decision.
• Other customer-service decision.

please contact info@Aveltee.com and provide:

• Your order number.
• An explanation of the issue.

For review of a return or refund decision, we review the relevant records and respond within 3 business days with:

• The outcome; or
• An explanation of any additional information reasonably needed.

We maintain appropriate records relating to:

• Orders.
• Payments.
• Shipping.
• Customer service.
• Returns.
• Exchanges.
• Refunds.

to support customer service and dispute handling.

46. Payment Disputes and Other Remedies

We encourage you to contact us if you experience an issue involving:

• An order.
• Payment.
• Delivery.
• Return.
• Refund.

so that we can investigate and assist.

Contacting us does not require you to give up your right to seek assistance from:

• Your payment provider.
• Card issuer.
• Consumer protection authority.
• Regulator.
• Court.
• Another legally available dispute-resolution channel.

We do not require you to withdraw a payment dispute before we investigate an issue or provide an otherwise eligible remedy.

Where a formal payment dispute is already open, we coordinate the resolution through the relevant process to prevent duplicate refunds.

47. Mandatory Consumer Rights

Nothing in these Terms excludes, limits, or replaces any statutory:

• Guarantee.
• Withdrawal right.
• Refund right.
• Remedy.
• Consumer protection.

where exclusion or limitation is prohibited by applicable law.

Our voluntary policies are additional to mandatory consumer rights where those rights apply.

Where a provision of these Terms conflicts with a consumer protection that cannot legally be waived, the mandatory consumer protection applies.

48. Liability

We remain responsible for obligations that applicable law requires us to perform.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.

For consumer purchases, we are responsible for losses that are a reasonably foreseeable result of:

• Our breach of these Terms; or
• Our failure to use reasonable care,

where applicable law imposes that responsibility.

We are not responsible for losses resulting solely from circumstances outside our reasonable control where applicable law does not place responsibility for those losses on us.

Our website primarily serves individual consumers.

Nothing in this section removes rights that an individual consumer cannot lawfully waive.

49. Governing Law

These Terms and purchases made directly through Aveltee.com are governed by the laws of the State of Missouri and applicable federal laws of the United States, subject to mandatory consumer protections that apply to the customer.

If you are a consumer in another U.S. state or another country, this governing-law provision does not remove mandatory consumer protections that apply to you and cannot lawfully be waived.

Where applicable consumer law gives you the right to bring a claim or complaint before a:

• Court.
• Consumer authority.
• Regulator.
• Other competent body.

in your place of residence, these Terms do not remove that right.

50. Changes to These Terms

We update these Terms when our:

• Website changes.
• Products change.
• Operations change.
• Policies change.
• Applicable requirements change.

The Publication Date at the top identifies the current published version.

For a material change affecting an existing account, pending order, or important customer right, we provide an appropriate:

• Website notice; or
• Email notification.

For an order already placed, the material purchase terms and customer-facing policies in effect when the order was completed continue to govern that transaction unless applicable law requires otherwise.

Publishing revised Terms does not itself provide consent to a new optional:

• Privacy purpose.
• Analytics purpose.
• Advertising purpose.
• Marketing purpose.

where separate consent is required.

51. Relationship With Our Other Policies

These Terms should be read together with our other customer-facing policies.

Shipping Policy

Covers:

• Shipping destinations.
• Shipping origin.
• Processing times.
• Standard Shipping.
• Free Standard Shipping thresholds.
• Expedited Shipping.
• Delivery estimates.
• Customs.
• Tracking.
• Delays.
• Lost shipments.
• Address changes.
• Delivery problems.

Return & Exchange Policy

Covers:

• 30-day voluntary returns.
• Exchanges.
• Return condition.
• Designated return addresses.
• Return shipping costs.
• European statutory withdrawal.
• Faulty goods.

Refund Policy

Covers:

• Refund eligibility.
• Refund amounts.
• Refund methods.
• Shipping-charge refunds.
• Refund processing.

Cancellation Policy

Covers:

• Pre-dispatch cancellation.
• Different fulfillment stages.
• Canceled-order refunds.
• Order modifications.

Privacy Policy

Covers:

• Personal information collection.
• Use.
• Disclosure.
• Retention.
• Security.
• International processing.
• Advertising-related information.
• Privacy rights.

Cookie Policy

Covers:

• Necessary Cookies.
• Optional cookies.
• Analytics and advertising technologies.
• Cookie consent.
• Preference settings.
• Withdrawal of consent.

Promotional Terms

Covers:

• Newsletter 10% discount.
• U.S. USD $160 Free Standard Shipping threshold.
• European USD $240 Free Standard Shipping threshold.
• Expedited Shipping charges.
• Promotional eligibility and conditions.

Where these Terms and a more specific policy address the same subject differently, the more specific policy applies to that subject.

Nothing in this section allows a website policy to reduce a mandatory consumer right.

52. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law.

If we do not immediately enforce a provision on one occasion, that does not automatically waive our right to enforce that provision later.